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How do I keep up to date with deals, offers and information from Holiday Point?

There are a number of ways you can keep up to date with Holiday Point. You can subscribe to our newsletter to get the latest deals and offers delivered to your email inbox. You can bookmark our holiday offers page and check back regularly.

What sort of holidays does Holiday Point offer?

We sell package holiday tailor made holiday, City breaks, excursions or if you wish we can purchase flights or accommodation separately. Were confident we can find a holiday to suit your needs.

Does Holiday Point provide holiday insurance?

We can supply you with travel insurance you wish, or you can arrange your own insurance. It’s entirely up to you.

Can Holiday Point provide car hire for my holiday?

Yes, we provide a number of car hire options here.

Can Holiday Point provide Airport parking?

Yes, we supply Airport parking.

Do you have a guide for resorts and destinations?

We have a guide on most resorts and destinations we supply holidays to here. We are constantly updating this and we can send you a comprehensive guide or a brief overview.

Are your holidays cheaper if we book last minute?

Usually, planning ahead and booking early will secure you with the best possible deal, particularly if you would like to go to a certain destination at a specific time. However, if you are flexible with your travel dates and destination, it is possible to find some very good deals. You can browse our latest offers or call us to see what we can arrange for you.



Booking and Payment

What payment do you accept?

We accept payment by Delta, Switch/Maestro, Master Card and Visa.

Is there a booking fee for using credit or debit cards?

There is no fee for payments made with a debit card, but credit cards carry a 2.5% charge.

Are there any additional charges I should be aware of?

Generally, all taxes, surcharges and supplements are included in the price of the holiday on our website. Offers that are quoted on the website are subject to availability and are based on two people sharing.

What happens if I book a “last minute” holiday?

If you book close to the departure date, you may be issued with a TOD (Ticket on Departure), which you can pick up at the airport the day of departure.

I’ve booked my holiday – what happens next?

We will send you an email to confirm your booking containing the holiday details and your reference number. It is advised that you print out a copy of this email or save it for your own records.

When will my tickets arrive?

You will usually receive your tickets 7-10 days before your departure date, unless you have booked an “e-ticket”, in which case you will need your passport and booking reference to check in. If your tickets do not arrive on time, please call us 0121 777 6166.


Holiday Questions

Is it safe to travel to a certain country?

If you require any information on travelling to potential problem areas, the Foreign and Commonwealth Office (FCO) has up to date information.

What immunisations are needed?

Dependent on where you are travelling, you may or may not require immunisation. It is best to consult your GP if you are unsure about anything.

Should I tip on holiday?

Often on holiday, waiters, taxi drivers, porters and other people offering services will expect a tip because tip money makes up the bulk of their wage. There is no standard tipping amount, but generally somewhere between 5 and 15% is the norm.

Can I fly if I am pregnant?

It depends entirely on the airline and pregnant women are advised to confirm with the airline they are flying with. However, most airlines allow air travel during pregnancy up until the 28th week of pregnancy.



Should I take out travel insurance for my holiday?

Holiday Point advises its customers to take out travel insurance for all travel. You can purchase your own travel insurance or we can provide you with travel insurance when you are booking your holiday.

What if I need medical treatment abroad?

If you require medical treatment abroad and you are not insured, you or your friends and family will be billed. With insurance, the insurance company should pay for any medical treatment you require.

Do I need an E111 or EHIC?

You no longer require the E111 form because it is now invalid. The EHIC or European Health Insurance Card is now required in European countries to receive free or reduced cost health care. It is available from the Post Office.


Passports and Visas

Do I need a visa?

Some holiday destinations require the appropriate visa in order to travel there, and it is the customer’s responsibility to arrange this. For further information on which countries require a visa, please visit the Foreign and Commonwealth Office website.

Is my passport valid for travel?

It is important that the details on passports match those on the travel documentation. For example, the names on the passports must match the names on the flight tickets to avoid any problems on the day of travel. Your passport must be valid for the duration of your holiday, and in many cases for up to 6 months after your expected date of return. For further information, the Passport Office can be contacted on 08705 210 410 (calls charged at national rate).

How do I apply for a passport?

It usually takes up to four weeks to apply for a new passport, so if you’re planning a holiday soon and your passport has expired, it is best to apply for a new one as soon as possible. It is possible to obtain a passport much more quickly, but this comes at a greater cost and we wouldn’t advise relying on the service because there is a chance you won’t be able to go on holiday. You should be able to get a passport application form from your local Post Office, or you can apply online at the Passport Office website.

Do children need a passport?

Children under 16 have been required to hold their own passport since the 5th of October 1998. Children already on a parent’s passport are still allowed to travel either until they reach 16 years of age, or the parent’s passport expires.


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